Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment. Visit the Customer Support page to find information on how to contact customer support. To cancel your purchase with a Quest Customer Support representative Refunds will be processed within 14 business days of purchase expiration. In that event, you will be automatically refunded your purchase price minus the non-refundable cancellation fee of $45, and applicable taxes, in accordance with state law. After activating your kit, if your sample does not arrive at a Quest Diagnostics laboratory within 14 business days of your kit activation, your purchase will expire.In some states, applicable taxes are non-refundable as well. There is a non-refundable cancellation fee of $45, which includes the fees charged by PWN, collection materials, and administrative fees. After your purchase of a home collection kits with lab processing and resulting, you have 60 calendar days prior to activating your kit to cancel your purchase and receive a refund.For home collection kits with lab processing and resulting: These home collection kits cannot be canceled and are nonrefundable. You will receive an email confirming your refund is being processed.įor home collection kits which can be used and resulted at home. MyQuest is a free and secure tool that makes it easy to get your test results, schedule appointments, track your health history, and more, all in one place. Your refund will be processed within 7-14 business days. In some states, applicable taxes are nonrefundable as well. We also collaborate with many international diagnostic laboratories, hospitals and clinics to help improve human health. Our products and services are used by customers in over 130 countries. and operations in India, Ireland, and Mexico. Quest Diagnostics has headquarters in the U.S. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. Lab testing, laboratory and office locations around the world. Create Account Visit Quest on your time Visit one of Quest’s 2,200 Patient Service Centers when it’s convenient for you. Additionally, you can schedule appointments, and in some cases, purchase testing. MyQuest is a free and secure tool that makes it easy to get your test results, schedule appointments, track your health history, and more, all in one place. You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers. When you have your Quest Diagnostics lab test results sent directly to your Quest Account, you can use MyQuest on any web-enabled device (computer, tablet, phablet, or phone) to access your lab test results wherever you may be.
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